REPAIRS & INSTRUCTIONS

Fine Jewelry

Please reach out to the sales team (1-888-255-0640 or email contact@jenniferfisherjewelry.com) for a repair or alteration to your Jennifer Fisher fine jewelry. Customer is responsible for the cost of repair or alteration as well as shipping, unless it is within 30 days of purchase and it is determined that there is an issue with the product.

Brass Jewelry

Repair options include re-plating and/or post replacement as needed. Customer is responsible for the cost of repair and shipping.

Brass Repair Costs

All Huggies: $50
All Mini Hoops + Baby Thread and Baby Lilly Hoops: $60
Baby + 2” Hoops: $70
2.5”, 3 + 4” Hoops: $80
Ear Cuff: $30
Broken Post: $50
Chains: $60
Chokers: $60
Thin Rings: $40
Wide Band Rings: $45
Thin Cuffs: $55
Wide Cuffs: $60

Repair Instructions

Repairs may be processed in store or shipped.

To ship orders back for repair please send to the address listed below. Kindly ensure items are shipped back in a box. We recommend using a trackable method with a signature required since we are not responsible for items lost or damaged in transit:

Attn: Returns Department
c/o Jennifer Fisher Jewelry
103 5th Ave.
2nd Fl.
New York, NY 10003

A sales representative will reach out after we receive the package to finalize repair details and payment information.

Please refer to our Jewelry Care page for detailed instructions on how to care for your Jennifer Fisher fine and brass jewelry.