Contact – Jennifer Fisher

Online Privacy Notice

Effective Date: August 29, 2023

We at Jennifer Fisher LLC (“Company”) respect your concerns about privacy. This Online Privacy Notice describes the types of personal information we collect at www.jenniferfisherjewelry.com (the “Site”) and in our retail stores (“Stores”), how we use the information, with whom we share it and the choices available to users of our Site regarding our use of the information. We also describe the measures we take to protect the security of the information and how you can contact us about our privacy practices.

Our privacy practices may vary among the countries in which we operate to reflect local practices and legal requirements. You can view the following region-specific information below

- European Union and United Kingdom

INFORMATION WE COLLECT

The types of personal information users of our Site and customers in Stores submit include:

contact information (such as name, postal address, telephone number and email address);
date of birth, engagement date, and anniversary date;
login credentials for the Site;
payment information (such as payment card details); and
purchase and transaction information (including serial numbers for timepiece registration).

The provision of your personal information is voluntary. However, if you do not provide us with your personal information, we may not be able to provide you with our goods and services, fulfill your requests, or respond to your inquiries.

INFORMATION WE COLLECT BY AUTOMATED MEANS

When you use our Site, we may collect certain information by automated means, using technologies such as cookies, web server logs, web beacons (including tags and pixels from third parties) and JavaScript.

Cookies are files that websites send to your computer or other Internet-connected device to uniquely identify your browser or to store information or settings on your device. Our Site may use cookies (such as HTTP cookies) and other types of local storage (such as browser-based or plugin-based local storage). Your browser may tell you how to be notified when you receive certain types of cookies and how to restrict or disable certain cookies. Please note, however, that without cookies you may not be able to use all of the features of our Site or other websites and online services.

In conjunction with gathering information through cookies, our web servers may log information such as your device type, operating system type, browser type, domain and other system settings, as well as the language your system uses and the country and time zone where your device is located. The web server logs also may record information such as the address of the web page that referred you to our Site and the IP address of the device you use to connect to the Internet. They also may log information about your interaction with the Site, such as which pages you visit. To control which web servers collect information by automated means, we may place tags on our web pages called “web beacons,” which are small files that link web pages to particular web servers and their cookies. We also may send instructions to your device using JavaScript or other computer languages to gather the sorts of information described above and other details about your interactions with the Site.

Our Site also uses third-party plug-ins for Instagram, Facebook, Pinterest, Twitter and YouTube. The providers of these plug-ins may collect your data using automated means when you interact with them. This information is collected directly by the providers of these plug-ins and is subject to the privacy policies or notices of these providers.

We may use third-party web analytics services on our Site, such as those of Google Analytics. These service providers help us analyze how users use the Site. The information collected for this purpose (including your IP address or other information collected by automated means) will be disclosed to or collected directly by these service providers. To learn more about opting out of Google Analytics, click the relevant link below:

Google Analytics

HOW WE USE THE INFORMATION WE COLLECT

We may use the information described above to

provide products and services;
create and manage your account;
process your payment;
to the extent permitted by applicable law and with your consent where required, send you catalogs or other direct mail, e-mails, telephone calls, or text messages to communicate with you about, special events, programs, offers/promotions, product/service offerings, surveys, and market research;
respond to your inquiries;
perform data analyses (including anonymization and aggregation of personal information);
operate, evaluate and improve our business (including developing new products and services; enhancing and improving our products and services; managing our communications; analyzing our products and services; and performing accounting, auditing and other internal functions);
protect against, identify and prevent fraud and other unlawful activity, claims and other liabilities; and
comply with and enforce applicable legal requirements, relevant industry standards and our policies.

We also may use the information in other ways for which we provide specific notice at the time of collection.

To the extent permitted by applicable law and with your consent where required, we also use information collected through automated means for purposes such as (i) customizing our users’ visits to our Site, (ii) delivering content (including advertising) tailored to our users’ interests and the manner in which our users browse our Site, and (iii) managing our Site and other aspects of our business. To the extent permitted by applicable law, we also may use this information to provide you with ads about our products when you browse this and other websites.

ONLINE TRACKING

You may see our ads on other websites based on your visits to the Site because we engage in retargeting. For example, if you view a particular product on the Site, you may see an ad for that product on a third-party website. Our retargeting activities are handled by service providers that track your activity on the Site and third-party sites by using automated means such as cookies. Accordingly, to the extent permitted by applicable law, we and our service providers may collect information about our visitors’ online activities over time and across third-party websites. To learn how to opt out of retargeting, click here.

INFORMATION WE SHARE

We do not sell or otherwise disclose personal information we collect about you, except as described in this Online Privacy Notice. We may share personal information with service providers who perform services on our behalf based on our instructions. These service providers assist us with: providing customer service; providing targeted and personalized content, offers and advertising; processing credit card payments; preventing fraud; shipping and delivery; and providing web hosting services. We do not authorize our service providers to use or disclose the information except as necessary to perform services on our behalf or comply with legal requirements. We also may share certain personal information with our affiliates for the purposes described in this Online Privacy Notice. In addition, to the extent permitted by applicable law and with your consent where required, we may share personal information with third parties whose products or services may interest you, or with third-party database providers that other companies may use for their own purposes, including marketing. You have the option to prevent disclosure of your information in connection with a marketing database. Accordingly, you may object at any time free of charge to the use of your personal information in connection with a marketing database or withdraw any consent you previously provided to us and we will apply your preferences going forward. This will not affect the lawfulness of our use of your information based on your consent before its withdrawal.

If you do not wish for your personal information to be used in connection with a marketing database for direct marketing purposes, or, where applicable, you wish to withdraw any consent you previously provided to us, you may ask us to opt out of this use by contacting us as specified in the How to Contact Us section of this Online Privacy Notice.

In addition, we may disclose information about you (i) if we are required to do so by any law, rule, regulation or legal process, (ii) to law enforcement authorities or other government entities, and (iii) when we believe disclosure is necessary or appropriate to protect the rights, property and safety of us or any third party, or in connection with an investigation of suspected or actual fraudulent or illegal activity. We also reserve the right to transfer personal information we have about you in the event we sell or transfer all or a portion of our business or assets (including in the event of a reorganization, dissolution or liquidation).

NOTICE TO CALIFORNIA RESIDENTS

Access to Specific Information and Data Portability Rights

You have the right, subject to certain exceptions defined in the California Consumer Protection Act (“CCPA”) and other applicable laws and regulations, to request that companies disclose certain information to you about their collection and use of your personal information over the past 12 months. This right of access includes information about:

the categories of personal information we collected about you;
the categories of sources for the personal information we collected about you;
our business or commercial purpose for collecting that personal information;
the categories of third parties with whom we share that personal information;
the categories of personal information that each recipient received; and
the specific pieces of personal information we collected about you.

Deletion Request Rights

You have the right, subject to certain exceptions defined in the CCPA and other applicable laws and regulations, to request that a company delete any of your personal information that it has collected from you and retained, subject to certain exceptions.

Exercising Access, Data Portability, and Deletion Rights

To exercise the access, data portability, and deletion rights described above, please submit a verifiable consumer request to us by either:

emailing us at support@jenniferfisher.com; or
calling us at 1-888-255-0640

The Verifiable Consumer Request Must:

Provide sufficient information that allows us to verify, to a reasonably high degree of certainty, that you are the person about whom we collected personal information. This may include requesting that you provide us with at least two or more pieces of personal information to match against personal information about you that we may or may not maintain and which we have determined to be reliable for the purpose of verification.
Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.

We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm that the personal information relates to you. Making a verifiable consumer request does not require you to create an account with us. We will only use personal information provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request.

You may only make a verifiable consumer request for access or data portability twice within a 12-month period.

Do Not Sell Rights

You have the right, subject to certain exceptions defined in the CCPA and other applicable laws and regulations, to request that companies stop selling your personal information and refrain from doing so in the future. You may exercise this right by:

emailing us at support@jenniferfisher.com; or
calling us at 1-888-255-0640

We may deny a Do Not Sell request if we have a good-faith, reasonable, and documented belief that the request is fraudulent.

Authorized Agent

Only you, or a person you have designated in writing as your authorized agent, or who is registered with the California Secretary of State to act on your behalf, or to whom you have provided power of attorney pursuant to California Probate Code sections 4000 to 4465, (“Authorized Agent”), may make a verifiable consumer request or do not sell request related to your personal information. You may also make a verifiable consumer request or do not sell request on behalf of your minor child.

If you wish to have an Authorized Agent make a request on your behalf, they will need to provide us with sufficient written proof that you have designated them as your Authorized Agent and we will still require you to provide sufficient information to allow us to reasonably verify that you are the person about whom we collected personal information.

Non-Discrimination

You have the right not to receive discriminatory treatment for exercising any of your CCPA rights. Unless permitted by the CCPA, we will not:

deny you services;
charge you different prices or rates for services, including through granting discounts or other benefits, or imposing penalties;
provide you a different level or quality of services; or
suggest that you may receive a different price or rate for services or a different level or quality of services.

To the extent required by applicable law, California residents may ask us to provide them with (i) a list of certain categories of personal information that we have disclosed to third parties for their direct marketing purposes during the immediately preceding calendar year, and (ii) the identity of those third parties. To make this request, California residents may contact us as specified in the How to Contact Us section of this Online Privacy Notice.

NOTICE TO NEVADA RESIDENTS

Nevada residents have the right to submit a verified request directing us not to sell their personal information. If you are a Nevada resident, and would like to submit such a request, please send your request to support@jenniferfisher.com.

Your Rights and Choices

We offer you certain choices in connection with the personal information we collect from you. To update your preferences, ask us to remove your information from our mailing lists, or submit a request, please contact us as specified in the How to Contact Us section of this Online Privacy Notice. To the extent provided by the law of your jurisdiction, you may request access to the personal information we maintain about you or request that we correct, amend, delete or block the information by contacting us as specified below. You may withdraw any consent you previously provided to us or object at any time to the processing of your personal information, and we will apply your preferences going forward. This will not affect the lawfulness of our use of your information based on your consent before its withdrawal.

Data Transfers

We may transfer the personal information we collect about you through the Site to countries other than the country in which the information originally was collected, including to the United States. Those countries may not have the same data protection laws as the country in which you initially provided your information. When we transfer your information to other countries, we will protect that information as described in this Online Privacy Notice.

How We Protect Personal Information

We maintain administrative, technical and physical safeguards designed to protect the personal information you provide on the Site against accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure or use.

Links to Other Websites

Our Site may provide links to other websites for your convenience and information. These websites may operate independently from us. Linked sites may have their own privacy notices or policies, which we strongly suggest you review. To the extent any linked websites are not owned or controlled by us, we are not responsible for the websites’ content, any use of the websites, or the privacy practices of the websites.

Updates to Our Online Privacy Notice

This Online Privacy Notice may be updated periodically to reflect changes in our personal information practices. We will post a prominent notice on our Site to notify you of any significant changes to this Online Privacy Notice and indicate at the top of the notice when it was most recently updated, and/or take any further action required by law.

Children's Personal Information

Our Site is designed for a general audience and is not directed to children. We do not knowingly collect or solicit personal information from children under the age of 13 (or other relevant age, as applicable, pursuant to relevant law) through our Site. If we become aware that we have collected personal information from a child under such age, we will promptly delete the information from our records. If you believe that a child under such age may have provided us with personal information, please contact us as specified below.

How to Contact us

If you have any questions or comments about this Online Privacy Notice, would like to exercise your rights, or would like us to update information we have about you or your preferences, please contact Customer Care by email at support@jenniferfisher.com. You also may write to:

Jennifer Fisher LLC
103 Fifth Avenue 2nd Floor
New York, NY 10003
Attn: Customer Care

EUROPEAN UNION AND UNITED KINGDOM PRIVACY NOTICE

If you are a resident of the European Union (the “EU”) or the United Kingdom (“UK”), the following specific provisions apply to our processing of your personal information (i.e., personal data within the meaning of the General Data Protection Regulation (the “GDPR”)) in lieu of the relevant sections of this Online Privacy Notice:

The controller of your personal information is Jennifer Fisher LLC.

INFORMATION WE COLLECT

We will collect the following categories of personal information through the Site:
- contact information you have provided us such as your name, postal address, telephone number, and email address;
- date of birth and anniversary date,
- your login credentials (if you have registered with us);
- personal information included in content you provide;
- payment information such as payment card information;
- purchase and transaction information (including serial numbers for timepiece registration); and traffic data via automated means of processing (such as cookies).
You are generally not required to provide personal information to us, but in some cases we will not be able to provide the requested products or services if you chose not to do so. For example, you will be unable to purchase products from us if you do not provide payment information or a delivery address.

HOW WE USE THE INFORMATION WE COLLECT

We will process the information described above to provide products and services; create and manage your account; send you catalogs and other promotional materials; communicate with you about, and administer your participation in, special events, programs, offers, surveys and market research; respond to your inquiries; perform data analyses (including web analytics); operate, evaluate and improve our business (including developing new products and services; enhancing and improving our products and services; and performing accounting, auditing and other internal functions); protect against, identify and prevent fraud and other unlawful activity, claims and other liabilities; comply with and enforce applicable legal requirements, relevant industry standards and our policies; customize your visits to the Site; and deliver content (including advertising) tailored to your interests.
We use the information listed above in accordance with legitimate interests in administering our business effectively and efficiently, securing our website, and providing products and services that are high quality. In some cases, we process personal information because it is necessary for us to perform a contract with you (for example, to process your payment and deliver your purchase to you or its intended recipient). In other cases, we process personal data when we are required by legal obligations to which we are subject.
Where required by applicable law, we rely on your consent to send you marketing materials, and you may withdraw consent at any time. This will not affect the lawfulness of our use of your information based on your consent before its withdrawal.

INTERNATIONAL TRANSFERS

We may transfer the personal information we collect about you through the Site to recipients in countries other than the country in which the information originally was collected. Those countries may not have the same data protection laws as the country in which you initially provided the information. When we transfer your information to recipients in other countries (such as the U.S.), we will safeguard that information as described in this Online Privacy Notice and will comply with applicable legal requirements providing adequate protection for the transfer of personal information to recipients in countries other than the one in which you provided the information. Specifically, when transferring data to a jurisdiction that has not been deemed to provide an adequate level of protection for personal data by the European Commission or under UK law, Company will implement appropriate safeguards in relation to those data transfers (for example, the Standard Contractual Clauses in the form approved by the European Commission). To obtain a copy of the appropriate safeguards Company has implemented, please contact support@jenniferfisher.com.

HOW LONG WE RETAIN THE INFORMATION WE COLLECT

We retain your personal information as long as needed for the purposes for which we obtained it, which generally means for the duration of our relationship or as long as you keep your account open with us, plus a reasonable period to take into account the applicable statute of limitation period or to comply with mandatory applicable law.

HOW WE SHARE THE INFORMATION WE COLLECT

Only authorized personnel of Company, its affiliates and our service providers will have access to your personal information.
We will not, without your consent, share your personal information with any third parties (such as database providers) for those third parties to market their products or services to you.
Some of our staff members (including our IT and marketing personnel) and our service providers are located in the United States. They will have access to your information for any of the purposes described above, or to perform services for Company.
We also share personal information with our service providers who are required to process personal information only in accordance with our instructions and to ensure the security of the information. Our service providers include web hosting and platform providers, payment services providers, delivery partners, and our customer relationship management platform provider.
In addition, we may disclose information about you (i) if we are required to do so by any law, rule, regulation or legal process, (ii) to law enforcement authorities or other government entities, and (iii) when we believe disclosure is necessary or appropriate to protect the rights, property and safety of us or any third party, or in connection with an investigation of suspected or actual fraudulent or illegal activity. We also reserve the right to transfer personal information we have about you in the event we sell or transfer all or a portion of our business or assets (including in the event of a reorganization, dissolution or liquidation).

YOUR RIGHTS

In accordance with the GDPR, you may have the right to access your personal information, to have your information rectified or deleted, and to restrict or object to the processing of your personal information. You also may have the right to receive, in a structured, commonly used and machine-readable format, the personal information that you have provided to us about you, with your consent or based on a contract to which you are party. You have the right to have this information transmitted to another company, where it is technically feasible. You also may lodge a complaint with a data protection authority if you are not satisfied with our responses.
To exercise your rights, please contact us by email at support@jenniferfisher.com or write to us at:

Jennifer Fisher LLC
103 Fifth Avenue 2nd Floor
New York, NY 10003
Attn: Customer Care

USE OF COOKIES AND SIMILAR TECHNOLOGIES

Cookies are files that websites send to your computer or other Internet-connected devices to uniquely identify your browser or to store information or settings on your device. Our Site may use cookies (such as HTTP cookies) and other types of local storage (such as browser-based or plugin-based local storage). Your browser may tell you how to be notified when you receive certain types of cookies and how to restrict or disable certain cookies. Please note, however, that without cookies you may not be able to use all of the features of our Site or other websites and online services.

We use the following categories of cookies on our Site.

Essential Cookies
These cookies are essential to use and navigate our Site. Essential cookies help us collect information, such as your session ID and other server information, that enables us to authenticate users.

Functionality Cookies
These cookies collect information about your choices or remember your preferences so we can show you relevant content. They allow us to identify your location and remember your language during a browsing session.

Advertising Cookies
These cookies are used to collect information about your behavior and interests, and to provide you with offers or advertisements that are tailored to your interests. They also track which advertisements you have already seen, how many visitors click on the advertisement, and how many orders follow from an advertisement being displayed.

Analytics Cookies
We use analytics cookies to collect information on how users navigate and use our Site, such as the pages they view, how long they stay on a page, and whether the page is displayed correctly or whether errors occur. Some of these cookies are provided by third-party analytics providers, including Google Analytics. For more information about such cookies, please click on the link below:

Google Analytics
We will not set any non-essential cookies on your device without your consent. When you first visit the Site, you will be prompted to give your consent to the use of non-essential cookies. You may adjust your consent settings in future site visits. If you don’t want to allow cookies at all, or only want to allow use of certain cookies, please refer to your browser settings. You can use your browser settings to withdraw your consent to our use of cookies at any time and delete cookies that have already been set. Your browser help menu or the website www.allaboutcookies.org contains comprehensive information about the process of opting out of cookies. Please note, however, that without cookies you may not be able to use all of the features of our Site or other websites and online services.
For your convenience, we have provided links below to the cookie management instructions for popular web browsers:
- Microsoft Edge
- Google Chrome
- Safari
- Firefox

How to Contact Company

To contact Company with questions or concerns about this Policy or Company’s consumer personal data practices:

Jennifer Fisher LLC
103 Fifth Avenue 2nd Floor
New York, NY 10003
Attn: Customer Care
E-mail: support@jenniferfisher.com